1. Introduction
Devroj Organic (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.devrojorganic.com (the “Website”), or interact with our products and services.
2. Information We Collect
We collect personal information directly from you when you interact with our Website or make purchases of our organic and natural products. The types of personal information we collect may include:
- Contact Information: Your name, email address, postal address, and phone number.
- Account Information: If you create an account on our Website, we collect your username, password, and other account-related details.
- Payment Information: If you make purchases through our Website, we collect your payment card details and billing information.
- Communication Information: Any correspondence or communication you have with us, including inquiries, feedback, or customer support requests.
- Other Information: Any other information you choose to provide to us voluntarily.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide, personalize, and improve our products and services.
- To process and fulfill your orders, including payment processing and delivery.
- To communicate with you, including responding to your inquiries and providing customer support.
- To send you marketing communications about our products, promotions, and events, where permitted by law and in accordance with your preferences.
- To detect, prevent, and investigate fraud and other illegal activities.
- To comply with legal obligations and enforce our Terms of Service.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Performance of a Contract: To fulfill our contractual obligations to you, such as processing orders and delivering products.
- Consent: Where you have provided consent for specific processing activities, such as receiving marketing communications.
- Legitimate Interests: To pursue our legitimate interests, such as improving our products and services, and protecting our business interests and legal rights.
- Legal Compliance: To comply with applicable laws and regulations.
5. Sharing of Your Information
We may share your personal information with the following parties:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, and delivering products.
- Legal and Regulatory Authorities: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.
6. International Data Transfers
Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) or your country of residence, where data protection laws may not provide the same level of protection as your jurisdiction. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the following rights regarding your personal data:
- Right to Access: You may request access to the personal data we hold about you and request that we update, correct, or delete it.
- Right to Object: You may object to the processing of your personal data in certain circumstances.
- Right to Withdraw Consent: If we rely on your consent for the processing of your personal data, you may withdraw your consent at any time.
- Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
- Right to Lodge a Complaint: If you believe that we have violated your rights under applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.
9. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at gunjan.saxena2019@gmail.com.
Devroj Organic
A-103 Sainath Nagar
Kolar Road
Bhopal, Madhya Pradesh
India